#2024 -Extraordinary and Meaningful Customer Service WEBINAR IEPA#5386
#2024 - "Providing Extraordinary and Meaningful Customer Service” IEPA#5386Delivered on: 5/11/2010
RTC Hours: 0.5 Total Hours: 0.5
Presented by: Sharon Myers, Village of Lombard
In today’s economy, there are many choices offered on where we take our business. The customer is ultimately the deciding factor on whether a business thrives or fails. It’s very basic -- customers return to those businesses that treat them well. Local government is also being challenged to continually adapt to satisfy the changing needs of its constituents. This course will address the unique challenge of customer service in the public sector. Participants will emerge stronger and better equipped to meet the needs and demands of their customer. In addition, different ideas will be presented that your municipality could implement so that citizens know you’re serious about excellent public service.
Illinois Section AWWA Members: FREE; Nonmembers: $30.00
Once you have purchased the archived webinar, a link will be sent to you to view the webinar. The link is good for 7 days. Once you have viewed the webinar, please contact the Illinois Section offices - firstname.lastname@example.org - to let them know you have completed the webinar. At that time, your renewal training credit hours will be issued to you and you may print your certificiate online.